FAQs
Q1. What exactly is a professional organiser?
Q2. Why should I use a professional organiser rather than doing it myself?
Q3. Do you do the actual hands-on work?
Q4. What results can I expect to see?
Q5. Will you make me throw out my things?
Q6. How long will it take?
Q7. My home and life are so disorganised, where should I start?
Q8. How do I make a booking?
Q9. My job is small/big can you still help?
Q10. What geographical areas do you cover?
Q11. What about confidentiality?
Q12. What standards or guarantees do you offer?
Q13. How do I make a booking?
Q14. What do you charge and how do I pay?
Q15. Do you have a cancellation policy?
Q1. What exactly is a professional organiser?
Modern life is very busy with pressures on us juggling home, work, family and life in general. A professional organiser can help get your home, office and life organised by de-cluttering your space and reorganising it so you can find what you need, when you need it and get what you need done without wasting time or feeling stressed.
We help to identify the cause of any problems, determine your goals and turn your vision of your space into reality. We coach and support you through the process of sorting your belongings and are skilled in providing creative storage solutions, maximising your space, your time and helping you achieve great results.
Back to top
Q2. Why should I use a professional organiser rather than doing it myself?
Often clients come to us having attempted to clear an area only to find them selves back to where they started a short while later. Its not about simple cleaning, we work with clients to provide long term solutions. We help clients who are time poor, feel overwhelmed or need motivation to achieve change. You will see immediate results as well as receiving lots of advice and providing you with skills that will help you stay organised once and for all.
Back to top
Q3. Do you do the actual hands-on work?
Yes – we are very hands-on and work to achieve quick results. Generally, we work with you on a one-to-one basis, so that we can guide you and coach you in order that you can continue the process (we can set you homework tasks if you wish) or maintain things easily after we have gone.
Back to top
Q4. What results can I expect to see?
When you are organised you will save time money and be less stressed. We aim to restore balance to your life, leave you feeling lighter, more in control and able to focus on the important things. We often find hidden treasures, supplies or money and are expert in implementing practical, effective systems and procedures to save you time and money. We have plenty of creative ideas and experience to organize your things in the best, practical and aesthetically pleasing way. You can see results in one session and will hopefully feel inspired and armed with plenty of useful hints and tips too.
Back to top
Q5. Will you make me throw out my things?
No – we won’t make you throw anything out without your permission! It’s often not always about throwing things out and you don’t have to live as a minimalist! We respect what’s important to you and will support you in editing any clutter, reorganising what you want to keep and ensuring your special treasures have a home.
Nicola was able to re-group our home and office items and set up new systems – by re-using most of our existing furniture and storage.
Cathy Hughes – Brighton East
Q6. How long will it take?
Every client and organising job is unique. There are so many variable factors to consider – the size of your space, the amount of clutter and your ability to make quick decisions which means quoting time, or costs impossible.
Back to top
Q7. My home and life are so disorganised, where should I start?
Commitment to change is the first step, you can then work on a smaller project or single area which will give you immediate impact and the motivation to tackle a larger project.
Back to top
Q8. How do I make a booking?
Please call Nicola on 0437 192 911 or contact us to book or enquire about any aspect of our service, how it works or how to tackle your specific needs.
Back to top
Q9. My job is small/big can you still help?
Yes – no job is too small or big. If you have a big job and it needs doing fast we call in a team to blitz the job for you. Please ask for further details.
Back to top
Q10. What geographical areas do you cover?
We are based in Melbourne and service all Melbourne metropolitan suburbs. If you live further afield we may still be able to help you via our newsletters, email, phone, Skype. We also know many other organising colleagues and may be able to recommend someone located closer to you.
Back to top
Q11. What about confidentiality?
We respect your privacy and confidentiality is assured.
Back to top
Q12. What standards or guarantees do you offer?
As an accredited member of AAPO (The Australaisian Association of Professional Organisers) we adhere to their Code of Ethics, which are designed to protect clients. AAPO is the peak industry body in Australia and New Zealand and Nicola Evans, as past Melbourne Chapter Leader, strongly believes in its principles. We are also fully insured for your peace of mind and offer to guarantee all work undertaken.
Back to top
Q13. How do I make a booking?
To make a booking or enquire further about our services, please call Nicola on 0437 192 911 or send us your details on the contact form and we will contact you.
Back to top
Q14. What do you charge and how do I pay?
We offer a range of services and offer competitive packages to help you achieve your aims within your own budget. Please contact us for current offers and fees. Payment is normally requested on day of service via cash, cheque or bank deposit.
Nicola was patient, thorough and non-intrusive, making suggestions at every opportunity – being conscious of our budget.
Janet Kirker – Kirker Consulting
Q15. Do you have a cancellation policy?
Yes – we make a commitment to you and in return expect a commitment from you to give a minimum of 48 hours notice for cancellation or re-scheduling (otherwise payment will be invoiced as full session).
Back to top
If your question has not been answered here, please contact us.
© Sort It Now