Q1. What exactly is a professional organiser?
Modern life is very busy with pressures on us juggling home, work, family and life in general. A professional organiser can help get your home, office and life organised by de-cluttering your space and reorganising it so you can find what you need, when you need it and get what you need done without wasting time or feeling stressed.
We help to identify the cause of any problems, determine your goals and turn your vision of your space into reality. Acting as coach and mentor we motivate and support you through the process. Having over 30 years of work and life experience enables us to see what improvements can be made, what systems can be refined or efficiencies found to save you precious hours and space.
At Sort It Now we focus on achieving real, long term results with supporting systems and solutions that are sustainable.
Q2. Why should I use a professional organiser rather than doing it myself?
The benefits of being organised are great - it's about removing the stress and frustration, saving you time, space and often money too. It comes down to basic efficiency in everything you do whether that's at home or in the work place. Perhaps you think you can get organised by yourself 'one day' or just need time to plan. Sadly that day never comes or you just feel overwhelmed at the task in front of you. Maybe you have attempted to clear an area only to find yourself back to where you started just a short time after.
That's when an objective and non-judgemental professional can really help. Sort It Now has helped hundreds of people just like you. It's not about simple cleaning or throwing everything out! We work closely with you to achieve change and you will see immediate results as well as receiving lots of advice and providing you with the skills that will help you stay organised once and for all. We focus on your goals, helping and encouraging you on your organising journey so you achieve the home and lifestyle you want. We can teach you life long skills, offer lots of tips and short cuts to efficiency. We often follow up those who want to stay accountable to their goals and can also arrange maintenance packages.
Q3. Do you do the actual hands-on work?
Yes – we are very hands-on and work to achieve quick results. Generally, we work with you on a one-to-one basis, so that we can guide you and coach you in order that you can continue the process (we can set you homework tasks if you wish) or maintain things easily after we have gone.
For larger projects and/or where time is very limited we can bring in a small team as required - please contact us to discuss your specific needs.
Q4. What results can I expect to see?
When you are organised you will save time money and be less stressed. We aim to restore balance to your life, leave you feeling lighter, more in control and able to focus on the important things. We often find hidden treasures, supplies or money and are experts in implementing practical, effective systems and procedures to save you time and money. We have plenty of creative ideas and experience to organise your things in the best, practical and aesthetically pleasing way. You can see results in one session and will hopefully feel inspired and armed with plenty of useful hints and tips too.
Q5. Will you make me throw out my things?
No – we won’t make you throw anything out without your permission! It’s often not always about throwing things out and you don’t have to live as a minimalist! We respect what’s important to you and will support you in editing any clutter, reorganising what you want to keep and ensuring your special treasures have a home.
Q6. How long will it take?
Every person and organising job is unique. There are so many variable factors to consider – the size of your space, the amount of clutter and your ability to make quick decisions which means quoting exact time, or costs impossible before we at least do a full consultation or initial organising session with you.
We are happy to discuss your specific needs and give you a rough indication of average hours taken to complete decluttering and organising specific areas so you can plan your time and budget, just contact us to arrange a free phone consultation.
Q7. My home and life are so disorganised, where should I start?
Commitment to change is the first step, you can then work on a smaller project or single area which will give you immediate impact and the motivation to tackle a larger project.
Q8. How do I make a booking?
Please contact us to book or enquire about any aspect of our service, how it works or how to tackle your specific needs.
Q9. My job is small/big can you still help?
Yes – no job is too small or big though we do have a minimum booking time of 4 hours. If you have a big job and it needs doing fast we call in a team to blitz the job for you. Please ask for further details.
Q10. What geographical areas do you cover?
We are based in Melbourne and service all Melbourne metropolitan suburbs. A travel surcharge may apply if outside of the Metro Melbourne area. If you live further afield we offer virtual support via email/phone/Skype. We also know many other organising colleagues and may be able to recommend someone located closer to you.
Q11. What about confidentiality?
We respect your privacy and confidentiality is assured. Please see further details of Terms of Service.
Q12. What standards or guarantees do you offer?
As an expert accredited member of AAPO (The Australaisian Association of Professional Organisers) since 2007 we adhere to their Code of Conduct, which is designed to protect clients. AAPO is the peak industry body in Australia and New Zealand and we strongly believe in it’s principles and contribute to the growth and development of the professional organising industry.
We also hold public liability and professional indemnity insurance for your peace of mind. Please see further details of Terms of Service.
Q13. How do I make a booking?
To make a booking or enquire further about our services, please call Nicola on 0437 192 911 or send us your details on the contact form and we will contact you.
Q14. What do you charge and how do I pay?
We offer a range of services and therefore do not have a fixed hourly rate that covers all types of services. We can create a package to help you achieve your goals within your own budget and offer on site consultations and operate generally between 8am to 6pm Monday to friday with some availability on weekends too. Discounts are available on larger packages when paid in full by first booking date. If you would like to subscribe to our news, top tips and more including special promotions please contact us.
We can provide you with detailed quote of services, upon acceptance you will be emailed an invoice. Full payment is normally required prior to commencement of service. We accept payment by cash, bank deposit and credit cards (Visa, Mastercard & American Express (please note surcharge applies card payments).
Q15. Do you have a cancellation policy?
Yes – we make a commitment to you and in return expect a commitment from you. If cancellation is within 48 hours of scheduled appointment time we reserve the right to charge 50% of the payment amount or deduct equivalent hours from a package. Any deposit paid will be retained and carried over to rescheduled date. Please see further details of Terms of Service.